February 2017 - Present

SALES ADMINISTRATOR / OFFICE MANAGER FOR B.RILEY ADVISORY SERVICES (CHICAGO)

• Provide administrative support to the National Marketing Manager / Managing Director, Midwest Business Development Officer and internal practice heads throughout the organization.

• Work in partnership with the National Marketing Manager / Managing Director to manage all regional sales activities.

• CRM and Project Management Plus power user, pipeline updates, create/update sales and marketing presentations (PowerPoint Presentations) for department and client meetings, appointments, mass emails, marketing touches and POV forms for supervising team members.

• Plan and coordinate marketing / networking events with customer service savvy.

May 2013 - January 2017

EVENT COORDINATOR – HOSPITALITY SERVICES / EVENT MANAGEMENT FOR THE FEDERAL RESERVE BANK OF CHICAGO

• Oversaw the day-to-day operations, including marketing, event coordination, staffing, quality control, client satisfaction, facilities management, and tactical planning for Federal Reserve Bank of Chicago.

• Planned, coordinated, and executed Federal Reserve Bank of Chicago events.

• Managed the preparation from conception through production for major internal/external consulting clients.

• Liaised between creative and account management and coordinated the efforts of several events over the bank wide system.

• Initiated logistical support ensuring all client requests are met by checking room set-up, audio visual/technology, and catering are set according to department service and operational guidelines.

• Administered hotel and ground transportation contract processes to include obtaining availability, rates, monitoring cut-off dates, assisting with rooming lists.

January 2008 - June 2011

EVENT AND TOUR COORDINATOR / SALES AMBASSADOR FOR HARPO INC. / THE OPRAH STORE

• Coordinated special events featuring guest of Harpo Productions / The Oprah Winfrey Show, The Chicago Board of Tourism and independent contracted clientele.

• Engaged guests with excellent customer service assistance with understanding, demonstration and selection of merchandise. 

• Assisted The Oprah Winfrey Show’s Audience Department with special events and audience preparation.

• Created and delivered presentations for the store at internal and external events; on-site and area conventions.

• Assisted The Oprah Winfrey Show’s Audience Department with special events and audience preparation.